Heber Amaral serves as Gerente de serviços at NEORIS since June 2023, focusing on customer service management, incident evaluation, financial management of contracts, and continuous improvement processes. Previously, Heber had a long tenure at Bradesco from 2001 to 2023, holding several managerial roles, including Gerente geral, where responsibilities included overseeing administrative operations, managing risk, and implementing strategic planning, as well as leading training initiatives for staff development. Heber also has experience in commercial and client management roles, with a significant focus on risk analysis and financial performance. Educational qualifications include an MBA in Leadership and Business Management from Universidade Santo Amaro - Unisa and a Bachelor's degree in Administration with a focus on System Analysis from Estácio.
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