David Ortiz

David Ortiz is a seasoned professional with extensive experience in customer support and implementation roles. Currently serving as a Senior Implementation Support Specialist at Neostella since March 2023, David previously held several positions at LiveVox from June 2018 to January 2023, including Customer Advocacy Manager, where responsibilities included managing client strategies and enhancing customer satisfaction for key accounts such as Bridgestone. David also demonstrated leadership at LiveVox as a Customer Care Team Lead and started as a Customer Care Representative. Earlier experience includes positions at OneLink as an English Language Trainer and Konecta Colombia as a Team Leader for The Miami Herald, along with customer service roles at Bancolombia. David holds a degree in International Business from Universidad de Medellín, earned between 2009 and 2014.