Mark Grossmann currently serves as an Application Support Manager at Nephos Technologies, a position held since October 2023. Previously, Mark held various roles at Airbox Systems from August 2020 to August 2023, where Mark was a Technical Support Manager and Support Engineer. Prior experience includes serving as a Client Services Advisor at OmPrompt from September 2018 to July 2020, a Product Coordinator at The Charlbury Group from March 2017 to September 2018, and a Service Delivery Analyst at Tangoe from April 2015 to July 2016. Mark earned a Bachelor of Arts in Business Management from the University of Worcester, completing studies in 2014.