Steve Anderson is an experienced service management professional with a strong background in technical support and customer services. Currently serving as Service Manager at Nervecentre Software since May 2023, Steve previously held several key roles at Cyren from May 2018 to February 2023, including Senior Manager of Support Services, where responsibilities included defining key metrics and overseeing support operations, and Technical Support Team Lead for cloud-based products. Prior experience includes Software Support Manager and Escalation Manager at Amdocs, where Steve managed customer support teams and advocated for customer needs, and Customer Support Manager at Sherpa Corporation. Steve's career began at Thorn EMI Electronics as a Software Development Engineer, where contributions included software development and support for radar systems.
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