Michael Pearson is a seasoned professional with extensive experience in customer service and operational management within various industries. Currently serving as the Director of Trade Support at Nestlé Nespresso S.A. since January 2010, Michael oversees 3PL order fulfillment operations and collaborates with multiple teams to ensure timely order fulfillment, budget management, and minimize financial discrepancies. Previously, Michael held leadership positions in customer service and distribution at Frette, Inc., Andin International, Donna Karan, Inc., and Liz Claiborne, Inc., where responsibilities included enhancing service levels and driving departmental objectives. Michael earned a Bachelor of Science degree in Business Administration and Management from New Jersey City University.
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