Net Bangla Limited is a leading Call Center, BPO, IT Outsourcing, IT Infra Development, Systems Integrator,, Electronics Safety & Security Service Provider located in Dhaka focusing on Quality. 
Our services:
Inbound Call:

Interactive Voice Response (IVR) Services
Customer Care
Customer Complaints (Product/Package/Service Related Complaints)
General Inquiries (Product/Package/Service Information)
Customer Billing Inquiries
Suggestion and Promotion
Dealer/ Service Point Location Finder
Change of Address
Bill Issuance Request
Medical Answering Services
Online Customer Support Services
Order Entry Services
Payment Collection Services
Product Recall Management & Technical Information
Real-Time Inventory Status Services
Rebate Processing Services
Registration of Event Participants & Prospects
Subscription Lead Generation
Dedicated Team & Support for Corporate & High Value Segments
Dispute Handling
Customer Suggestions
360° Customer Support Through Web Chat Services
Website Generated Customer Request Services
Email and Voicemail Services
SMS Services

Outbound Call:
Telemarketing of products and services
Tele-sales of products and services
Appointment setting services
Database services
Tele-sales lead generation
Tele-survey
Customer win-back and churn management
Follow-up and resolve customer complaints
Market intelligence services
Collection of customer information
Monitoring Distribution and sales channel
General Notification i.e. occasion/event based greetings, welcome call, 
Planned Activity Request etc.

IT Outsourcing :
IT Managed Services
IT Infrastructure Outsourcing
Social & Digital
Application and Database Outsourcing
Critical IT Infrastructure Operation
Critical Application Management
Transport Information systems and process management
BCP and Disaster Recovery.

Digital Marketing Services:
Content Marketing
Search Engine Optimization- On and Off Line
Social Media Marketing
Email Marketing
Website Analytics
SMS Blasting
F&A BPO Services

Net Bangla Limited

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Teams

Offices

Net Bangla Limited

Org chart

Teams

Offices

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