A. Barthel

A. Barthel is an experienced technical professional currently serving as an Escalation Engineer at NetApp since September 2019, where responsibilities include resolving performance and networking issues on high-visibility cases, training new hires, and creating knowledge base articles. Prior experience encompasses roles as a Support Escalation Engineer at Riverbed Technology, where A. Barthel managed technical issues in SDWAN and WAN optimization, and as a Senior Technical Support Engineer at NetApp, focusing on performance and connection issues in complex environments. A. Barthel's background also includes positions at EMC and Trend Micro, emphasizing technical support and troubleshooting in various IT infrastructures. A. Barthel holds a Higher Certificate in Computing from Munster Technological University and a degree in Economics and Business Administration from Leibniz Universität Hannover.