Aditya Jha is a Product Manager at NetApp since September 2023, specializing in Support and Services Portfolio Management. Prior to this role, Aditya served as a Professional Services Engineer at Spot by NetApp from August 2020 to September 2023, leading various onboarding initiatives and creating technical documentation. Aditya's earlier experience includes positions as a Technical Support Engineer II at McAfee, where tier-3 support was provided, and as a Software Technical Support professional at Citrix, focusing on complex problem analysis and troubleshooting. Prior roles also included server support and system support positions at Convergys and NTT DATA Services, respectively, where an ITIL framework was utilized. Aditya holds a Bachelor of Technology in Electronics and Communications Engineering from Dr. A.P.J. Abdul Kalam Technical University, completed in 2015.
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