Alexandre Oliveira is a seasoned professional with extensive experience in technical leadership and customer support roles. As Technical Lead at Columbia Integração from January 2019 to April 2022, Alexandre honed skills in team management and project oversight. Prior roles include Resident Support Engineer and Field Escalation Manager at NetApp, where responsibilities included coaching teams and managing support escalations across Latin America. Additional experience includes Service Management at Cyclades and Product Management at Global Tecnologia. Alexandre also held the position of Sales Engineer at Mirapath, gaining valuable insights while supporting major clients. Educational qualifications encompass an MBA and a Master's degree from FGV - Fundação Getulio Vargas, along with an extension in Marketing from the University of California, Santa Cruz.
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