Binoy Thomas is an experienced Technical Support Manager currently at NetApp, with a demonstrated history in the outsourcing and offshoring industry. They have a solid background in Service Delivery, Career Development, Operations Management, Technical Support, and Service-Level Agreements (SLA). Binoy previously held positions including Senior Team Leader at Concentrix and Technical Support Manager at Sutherland. They also served as a Technical Lead at Infinite Computer Solutions and worked as a Technical Support Representative at Sitel. Binoy is pursuing a Bachelor of Computer Applications degree at Sikkim Manipal University through distance education.
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