Dan Potter is a Service Delivery Manager at CyberOne, specializing in cybersecurity services and client communication. With a strong foundation in ITIL best practices, Dan’s career includes roles such as Service Transition Manager and Cloud Services Delivery Manager, where they led service delivery operations and managed critical service escalations. In previous positions, Dan demonstrated expertise in process development, risk assessment, and continuous improvement, achieving significant enhancements in customer satisfaction and service effectiveness. Their education includes GCSEs from Sunnydale Comprehensive School.
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