Danielle Jones is an experienced Operations Program Manager at NetApp since May 2013, where responsibilities include partnering with various teams to manage the documentation publishing process, reviewing and updating content, and creating verified web pages. Prior to this, Danielle served as Project Manager and Information Development Team Lead at TOSHIBA Global Commerce Solutions, Inc from June 2010 to May 2013, overseeing a team of writers and managing relationships with global teams. Danielle's earlier experience includes working as a Technical Writer and Team Lead at IBM from May 2008 to May 2013, focusing on developing user-friendly documentation for Retail Store Solutions. Danielle holds a degree from North Carolina State University, completed in 2009.
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