David H. is a seasoned IT professional with extensive experience in storage management and technical support. Currently serving as a Support Account Manager IV at NetApp since December 2010, David H. delivers personalized proactive support and best-practices guidance to align customer storage management solutions with their strategic IT objectives. Previously held positions at NetApp include Level 2 Technical Support Engineer III, addressing complex issues related to various hardware and software products. Prior experience includes roles at North Carolina State Employees' Credit Union as a Storage Engineer/SAN Administrator and at North Carolina Farm Bureau Mutual Insurance Company as a Systems Analyst, where David H. designed and maintained SAN fabrics and provided extensive technical support. David H. holds a Bachelor's degree in Computer Science from the University of North Carolina at Chapel Hill and an Associate of Arts degree from Wilson Technical Community College, along with NCDA and NCTA certifications.
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