Donald Bourque is a Principal Customer Success Manager for Strategic Public Cloud Services at NetApp, where they focus on customer success and technical program management. They have extensive experience in technical presales, critical account management, and team leadership, previously serving as Technical Operations Manager and Sales Engineer at Global American Inc and Director of Customer Support at Akorri. Bourque also held various roles at NetApp, including presales systems engineer and product management, demonstrating expertise in hybrid cloud infrastructure analytics. They completed multiple certifications, including AWS Technical Professional and Business Professional accreditations.
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