Eric Ellerman

Eric Ellerman is a seasoned telecommunications professional with extensive experience in technical support and network operations. Currently serving as a Senior Technical Support Engineer at NetApp since August 2019 and as a Network Operations Engineer at Verizon Communications since January 2018, Eric specializes in monitoring and surveillance of legacy voicemail and global SS7 networks. Previous roles include Senior Platform Design Verification Lead Engineer at Oracle, where Eric managed a team focused on platform verification for the Next Gen Platform, and Senior System/Sales Lead Engineer at Terayon Communications, providing technical support and installation services. Eric's career also includes significant roles at Nortel Networks, MCI, and earlier positions at Nortel Networks, emphasizing technical support and project management. Eric holds a certificate in Computer Software Engineering from Wake Technical Community College, earned between 2011 and 2013.