Evan Harris has extensive experience in IT operations, currently serving as the Sr Manager for the Operations Analysts Team at NetApp since October 2014. In this role, Evan leads a team that develops metrics to enhance efficiencies and support decision-making within the Internal IT Service Operations Department. Previous positions at NetApp include Recovery Manager IT Operations, where Evan managed communications and service restoration during major incidents, and Lead Operations Analyst, focusing on service and process improvements using reporting tools like Power BI and Splunk. Earlier in Evan's career, experience included tech support at Roanoke Rapids Graded School District, where efforts were made to improve network infrastructure, and as a NOC Engineer with Schoollink, contributing to various projects for the district.
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