Jackson D'souza is a seasoned professional with over 19 years of experience in technical support and business development across various sectors. Currently serving as a CTAM at NetApp since November 2015, Jackson manages over 100 PB of storage infrastructure for major clients in industries such as banking, oil & gas, and healthcare, focusing on risk assessment and IT health. Prior experience includes roles at Hewlett Packard Enterprise as an Enterprise Technical Solution Consultant II, where Jackson provided support for notable EMEA clients, and at vCustomer as a Senior Technical Support Engineer for Quantum Corporation, servicing high-profile clients like NASA and the US Army. Jackson's career also features roles in business development and e-publishing with Tata Infotech and DCi, respectively, demonstrating expertise in data management and publishing technologies. Jackson holds a Bachelor of Commerce in Information Technology from Savitribai Phule Pune University.
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