Jaime Jerman is a seasoned professional with extensive experience in program management and business analysis. Currently serving as a Program Manager and formerly a Business Analyst in the Contact Center at NetApp from March 2022 to July 2024, Jaime has a strong background in emergency communications, having worked as an Enhanced 9-1-1 Database Coordinator and 911 Communications Officer at the Durham Emergency Communications Center from November 2007 to March 2022. Additionally, Jaime held the position of Data Analyst/Systems Trainer at the Durham County Sheriff's Office from December 2016 to November 2020 and served as both a Computer Systems Engineer and Communications Training Officer in Durham, NC from February 2011 to June 2015. Jaime earned a Bachelor of Science degree in Computer and Information Sciences and Support Services from Elizabeth City State University in 2007.
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