Jeff Rom is an accomplished Senior Technical Program Manager at NetApp, with a career spanning from 2004 to the present. In this role, Jeff leads the platform systems team, ensuring the integrity and availability of customer data through quality analysis, reliability trend identification, and proactive remediation efforts. Prior to this position, Jeff served as a Technical Program Manager for the storage subsystems team and a Sustaining Engineer, focusing on quality assurance for HDDs, SSDs, and enclosures, as well as reducing drive return rates. Earlier in his career, Jeff worked as a Test Engineer, developing improved test processes for defective product containment, and as a Software Quality Assurance Engineer at Sun Microsystems, where responsibilities included test case development for sales configurators. Jeff holds an Associate of Science degree in Computer Science from Cabrillo College and has pursued further education at Villanova University.
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