Jerin Jacob is a customer experience delivery leader based in Amsterdam, specializing in technical support and operations management within EMEA. They have held various roles, including Product Manager and Content Lead at Ernst & Young, where they managed stakeholder relationships and product enhancements. At NetApp, Jerin served as Senior Manager of EMEA Technical Support, responsible for driving exceptional customer experiences and overseeing support operations across multiple teams globally. Their previous experience also includes leading the APAC Technical Support Center and various positions in support and helpdesk operations. Jerin's academic background includes a Bachelor’s degree in Commerce from Mahatma Gandhi University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices