Jihad Saroufim

Jihad Saroufim is a Senior Customer Success Manager at NetApp, specializing in sales and customer success with a focus on effective solutions for customer retention and growth. Previously, Jihad worked as a Customer Success Manager for iCIMS and held various roles in account management and administration at SOFTRASYS and Studiovision. Jihad earned a Bachelor's Degree in Business Management and Administration from Université de Technologie et de Sciences Appliquées Libano-Française, where Jihad laid the foundation for a successful career in managing customer relationships and driving strategic initiatives.