Jim Ripley is an experienced technical support professional with a career spanning several decades in the technology sector. Notable positions include Senior Customer Support Engineer at ZEDEDA, Senior Staff Support Engineer and Sr. Staff Support Engineer at Tintri, and various roles at NetApp such as Storage Sustaining Engineer and Escalation Engineer. Previous experience also includes positions as Support Delivery Manager at WekaIO and Principal Technical Support Engineer at Pavilion and Hammerspace. Jim's career began at Sun Microsystems as a Senior System Administrator. Throughout the years, Jim has demonstrated expertise in customer support and technical engineering across multiple companies and locations, including Mountain View, Sunnyvale, Reno, San Jose, and San Mateo, California.
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