Joe Walker is a seasoned Professional Services Engineer at NetApp, with extensive experience in diagnosing and resolving complex customer issues, particularly in data protection software. Since joining NetApp in July 2008, Joe has advanced through roles such as Critical Problem Resolution Engineer and Escalation Engineer, providing Level 3 support with a primary focus on data backup and replication products. Prior to NetApp, Joe worked at Synchronoss Technologies as a Technical Support Engineer III and held positions as a Level 2 LAN Administrator and LAN Technician. Joe began a career in desktop support at Ajilon Consulting from 2002 to 2006. Educationally, Joe holds an Associate Degree in Specialized Technology & Personal Computer Networking from Allentown Business School and a diploma from George Washington High School.
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