Julia Platten

Julia Platten is a Global Program Manager specializing in Customer Success Enablement at NetApp, where they work collaboratively to implement programs that enhance customer satisfaction worldwide. With a background in psychology from De Montfort University, Julia has held various roles in the customer service and administrative sectors, including as a Support Worker at The National Autistic Society and an Administrative Assistant at Vivamex Limited. They are a Certified ScrumMaster and have extensive experience with tools such as O365, MS Teams, and PowerBI. Julia has consistently surpassed performance targets and has developed effective strategies to improve customer engagement throughout their career.