Mark Alderson is a seasoned Service Delivery Manager with over two decades of experience in Sales and Account Management, specializing in Managed Services and Outsourcing. Currently at NetApp since 2017, Mark oversees the delivery of cloud storage solutions for some of Australia's largest insurers and banks, focusing on innovative technologies such as AI and Machine Learning. Mark previously held various leadership roles at Optus, where they managed teams and enhanced customer satisfaction across multiple sectors. An Advanced Diploma holder in Telecommunications Engineering from Optus Technical Education College, Mark is passionate about leveraging technology to drive client success and eager for new challenges in their career.
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