Nicolas Cagna currently serves as a Technical Support Engineer at NetApp, providing sales support services to reselling partners and distributors in the EMEA region, along with offering technical and commercial assistance in English and Spanish. Prior to this role, Nicolas worked at Amazon Web Services (AWS) as a Technical CS Associate in the Tool Builders Academy, addressing customer inquiries related to billing and technical troubleshooting. Additionally, Nicolas gained experience at Amazon as a Seller Onboarding Associate and Selling Partner Support Associate, focusing on support for Italian-speaking clients. Nicolas holds a Diploma in Full Stack Software Development from Code Institute.
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