Saurabh Munot possesses extensive experience in technical support engineering, having worked at Convergys as a Technical Support Engineer from February 2016 to February 2018, and at NetApp, where responsibilities evolved from Technical Support Engineer 2 to Escalation Engineer and Technical Support Engineer 3 between February 2018 and July 2021. At NetApp, Saurabh was involved in managing priority cases, collaborating with vendors on storage-related issues, and resolving both hardware and software challenges. Additionally, Saurabh interned at nStigate Technologies in early 2015, focusing on database management and development. Saurabh holds a Bachelor's Degree in Computer Science from the University of Pune, obtained from 2010 to 2012.
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