Scott McGowan is a Senior Escalations Engineer at NetApp, specializing in advanced technical support. Previously, they held various roles in the technology sector, including MVS/VM Operations at IBM Global Services and Server Administrations at Ericsson. Scott also worked as a Control Supervisor at First Citizens Bank and as an IT Administrator at PreMis, contributing to a significant EMS information system. Their career spans from 1989 to the present, showcasing a robust background in IT operations and support.
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