Shaun Norris

Shaun Norris is a Senior Director at NetApp Global Delivery, responsible for overseeing strategic direction and operational excellence in Global Services Solutions Centers across the US, India, and China. They have built and led diverse professional service teams across Australia, South East Asia, India, China, and Japan, focusing on customer satisfaction and innovative solutions such as Managed Services and AI projects. Shaun's previous roles include positions as PS Director, Director of Field Support, and Customer Satisfaction Manager at NetApp, as well as Company Owner and Technical Services Director at ProVision. They began their career as an Account Manager at Imagineering Australia and served as a Sun Microsystems Product Manager at Tech Pacific.