Lauren Wellinghoff is a seasoned professional with a strong background in account management and operations. Currently serving as a Strategic Account Manager at NetBrain Technologies Inc. since May 2023, Lauren oversees customer accounts, ensuring exceptional service and client retention. Prior experience includes roles as Director of Operations and Manager of Client Experience at TechGuard Security, where Lauren managed commercial processes and vendor relationships, enhancing client retention. Additionally, experience as an Account Manager involved conducting business reviews to drive adoption and renewals. Previous positions include Business Development Specialist at Steve Schmitt Inc. and Administrative Assistant at Knights of Columbus Insurance. Lauren holds a Bachelor's degree in Business Administration with a focus on Cyber Defense from McKendree University and an Associate's degree from Kaskaskia College.