Ravish Dangi is a seasoned professional in customer success engineering with significant experience at NetBrain Technologies Inc. since June 2021, currently serving as Manager of Customer Success Engineering. In this role, Ravish leads a team of Customer Success Engineers, achieving a 7% boost in customer satisfaction ratings through the development and execution of effective customer success strategies. Previous positions within NetBrain include Team Lead and Customer Success Network Engineer, where responsibilities included providing customer insights, delivering network automation use cases, and troubleshooting complex network issues. Before joining NetBrain, Ravish held a Network Engineer position at Universal E-Business Solutions and worked as a NOC Engineer at ibibo Group. Ravish's academic credentials include a Bachelor of Technology in Electronics and Communication Engineering from Maharshi Dayanand University, enhancing expertise in next-generation technologies and network management.
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