Jess J. is a Senior Business Analyst and Product Owner with a decade of experience in technology projects across various sectors, including Retail, Financial Services, and Health. Previously, Jess served as a Native English Speaking Teacher and in roles focused on data processing and administration before moving up to significant positions in business analysis and product management. Currently, Jess works as a Product Owner at Netcall, having held influential positions such as Senior Business Analyst at Bink and Senior IT Business Analyst at Cambridge University Hospitals NHS Foundation Trust. Jess's expertise lies in delivering software products that add value, utilizing both Agile and Waterfall methodologies while emphasizing collaboration and customer experience. Jess holds a Bachelor of Arts degree in Drama and Dramatics/Theatre Arts from the University of Exeter.
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