We are dedicated to develop competitive advantages for our clients through specialized advice and implementation of innovative telecommunication solutions and Contact Center.

Call Center

Consulting

Telecommunications

NETCOM Business Contact Center

Roberto Arnuero Delgado

Kaylor Gonzalez Calderón

The Operations and Support Services team at NETCOM Business Contact Center is responsible for ensuring efficient workflow and high-quality service delivery across all telecommunication solutions. This team manages workforce optimization, oversees project implementation, and provides training to enhance operational excellence, ultimately driving client success and satisfaction.

Operations and Support Services

The Human Resources and Organizational Development team at NETCOM Business Contact Center is responsible for attracting, developing, and retaining top talent to drive organizational success. They focus on enhancing employee engagement, fostering a positive workplace culture, and implementing effective training and development programs. Additionally, the team ensures compliance with HR policies and strategies to optimize workforce performance aligned with the company's innovative telecommunication goals.

NETCOM Business Contact Center

Org chart

Teams

Operations and Support Services

Human Resources and Organizational Development

Offices