Neha Sharma

Neha Sharma is an experienced professional with a strong background in customer support and corporate communications. Currently serving as the Head of Customer Support at NetCom Learning since August 2019, Neha oversees the customer profile management process from initial inquiries to service delivery. Previously, Neha held the position of Assistant Manager Corporate Communications at Koenig Solutions Pvt. Ltd. from December 2016 to August 2019, focusing on B2B and B2C client interactions and enhancing learner engagement through self-learning of vendor certification products. Neha's earlier roles include Assistant Manager at CollegeDekho, where lead generation was prioritized, and Assistant Centre Manager at AAKASH INSTITUTE, managing operational responsibilities and liaising with the Head Office. Neha holds an MBA in HR from GLA University and has completed intermediate education at Agra Public School.