Sunil Yewale

Sunil Yewale has held various roles throughout their work experience. Sunil started their career at Accel Frontline Ltd in 2005 as an Associate Project Engineer, where they managed IT hardware and servers for LIC of India. In 2006, they joined Netcore Solutions as a Customer Support Executive, eventually progressing to Group Manager for Customer Support. During their time at Netcore Solutions, they were responsible for managing enterprise clients, onboarding new clients, handling technical queries and escalations, and managing response and resolution SLAs. In 2018, Yewale joined Pepipost as an Associate Vice President for Technical Operations, where they oversaw onboarding and managed technical queries for online and enterprise clients. Currently, they hold the position of Vice President of CPaaS Customer Support at Netcore Cloud. Overall, Yewale has a strong background in customer support, client management, and technical operations.

Sunil Yewale obtained a Bachelor of Science degree in Information Technology from Sikkim Manipal University - Distance Education, where they studied from 2009 to 2011. In addition to their degree, they have also obtained several certifications, including Certified ScrumMaster (CSM) from Scrum Alliance in July 2019, and various customer service and leadership certifications from LinkedIn in June and May 2023. It is worth noting that there is an additional certification mentioned, "Red Hat Certified Engineer (RHCE)" from Red Hat, but no information about the month or year of its attainment is provided.