Prasad de Silva

Prasad De Silva has a diverse work experience that spans over multiple industries and roles. Prasad currently holds the position of Director of Planning, Policy Development & Strategic Operations at NetReach Foundation since January 2023. Prior to this, they were the Deputy Head of Customer Support at Media Defined, Inc starting from April 2010. In this role, they managed the Tier-I client support team and demonstrated strong leadership skills in developing employees and managing performance. Prasad also served as the Executive President at Internet Society of Sri Lanka from December 2019 to February 2021. Prasad has previous experience as a SharePoint & Desktop Technical Coordinator at KPMG Canada, a Business Systems Analyst at KPMG Ford Rhodes Thornton & Company, and an IT Manager at Road Construction & Development Corporation in Sri Lanka.

Prasad De Silva completed their education in a chronological order. In 1993 to 1994, they obtained a Diploma in Computer Systems Design from N.I.B.M. From 1994 to 2000, they pursued a degree in Computing and Information Systems from IDM. In 1997 to 2000, they furthered their education at London Metropolitan University, where they received a Bachelor of Science (BSc) degree in Computing & Information Systems. Lastly, from 2013 to 2015, they attended the University of Sri Jayawardanapura and earned a Master of Business Administration (MBA) degree in Business Administration and Management, Information Systems.

Among their additional certifications, Prasad obtained various certificates on LinkedIn, including "Bad Boss: Dealing with a Difficult Manager," "Body Language for Leaders," "Customer Experience Leadership," "Getting Started with Power BI," and "How to Think Strategically." Prasad also obtained the "Linkedln Basics" certificate from NetExam Verified Certificates in January 2017. Additionally, Prasad obtained a Zendesk Customer Service Professional Certificate from Zendesk and a NetExam Badge from the institution with ID 11507. It is worth mentioning that Prasad also gained certifications related to Microsoft 365 and Microsoft Office 365 administration. Furthermore, they have a certificate from Hewlett-Packard in e-learning for the global target audience, though the specific details regarding the obtained month and year are unavailable.