Alyssa Dack is a Senior Product Manager at Netflix, leveraging over 9 years of experience in technical product management to lead cross-functional initiatives focused on customer care and support. Previously, Alyssa held roles at major companies such as Apple and JPMorgan Chase, where they demonstrated success in scaling support platforms and implementing automation-driven solutions. They hold a Bachelor's degree in Computer Science from the University of Texas at Austin and have a foundation in technology from the University of Sussex.
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