Danielle Ferretti

Danielle Ferretti is an experienced professional specializing in learning design and technology, with a robust background in educational instruction and development. Currently serving as a Program Manager and Global Curriculum Developer at Netflix since October 2019, Danielle focuses on enhancing global customer service interactions. Prior experience includes a role as an Instructional Designer at SquareTrade, where Danielle developed engaging learning content and collaborated across teams to improve training quality. Danielle also has extensive experience in education, having worked as a teacher in multiple school districts, where responsibilities included curriculum development and student evaluation. Holding a Master's degree in Learning Design and Technology from San Diego State University, along with a Teaching Credential from Saint Mary's College of California and a Bachelor's degree in Applied Linguistics from the University of Colorado Boulder, Danielle combines educational expertise with practical skills in program management and instructional design.