Jade T. is a Sr. Customer Experience Manager at Netflix, where they oversee customer experience strategies. They previously held roles such as Customer Experience Manager at Netflix and Client Relationship Manager at Asia Plantation Singapore. Jade has extensive experience in customer service, having worked as a Senior Customer Service Consultant at New York Skin Solutions and as an Account Manager at TDCX. They earned a Bachelor of Arts in Business Administration and Management from Birmingham City University in 2022 and studied Hospitality and Tourism Management at Kaplan University from 2009 to 2010.
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