William Franklin possesses extensive experience in account management and customer success across various high-profile companies. At Tripadvisor, William served as Associate Director of Global Enterprise Account Management, leading a global team dedicated to retaining and growing strategic accounts. Currently, William is a Senior Manager for EMEA at Netflix on a 14-month contract. Prior roles include Head of Account Management at Eventbrite, where William managed teams to create multifaceted partnership solutions, and Head of Partnerships at Debut, where a fully functioning Partnerships and Customer Success team was established, fostering relationships with leading global brands such as Google and Apple. Earlier career experience includes customer support and client account management roles at Ticketmaster Entertainment.
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