Jay Otterstein is a passionate leader in the IT industry with over 25 years of experience spanning various roles in Consulting, Pre-Sales, Sales, Professional Services, and Account Management. They have demonstrated a proven ability to drive transformational change and provide visionary leadership, underpinned by strong emotional intelligence. Currently serving as the Director of Professional Services at NetGain Technologies, Jay emphasizes customer experience and the importance of culture in a team's success. Previously, Jay held significant positions at organizations such as All Covered, digital323, Inc, and NexusTek, where they focused on project management, solution architecture, and business systems analysis. They are committed to leading with integrity, compassion, and empathy.
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