Brad Johnson is a Strategic Customer Success Manager at Netlify since December 2025, following dynamic roles at Cloudinary, where Brad served as Senior Technical Customer Success Manager and Technical Customer Success Manager from November 2021 to December 2025. Prior experience includes serving as Senior Solutions Advisor at Sitation, Functional Consultant at Akeneo with a focus on Product Information Management and E-commerce solutions, and Implementation Consultant at Bynder, where Brad managed project operations and client training. Brad's career began as a Customer Service Representative at Flywire, contributing to the establishment of its US support team, and includes earlier work as a Production Assistant at Advanced Microscopy Techniques, managing IT-related tasks. Brad also served in the United States Marine Corps from May 2005 to May 2009, operating and maintaining critical equipment. Brad holds a certificate in Portraiture, Wedding, and Architectural Photography from the New England School of Photography.
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