Jamie McCabe has a diverse background in IT support and customer service, with experience spanning several notable companies. Starting as a Sales Assistant at Marks and Spencer in 2017, Jamie progressed to roles in technical support, including positions as a Level 1 Support Engineer at Qualcom and Client Support Analyst at Netrio. Previous experience also includes working as a Marketing Assistant at Ulster Wildlife and various technical positions at Applied Systems, such as Associate Service Desk Technician and Junior Technician Support Specialist. Jamie holds a Foundation Degree in Science in Computing Infrastructure from Ulster University and a Cambridge Level 3 OCR Extended Diploma in IT from Southern Regional College. Proficient in tools such as ServiceNow and SQL, Jamie’s skill set includes asset tracking, hardware deployment, and comprehensive technical support for multiple operating systems.
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