Soumik Banerjee is a seasoned IT professional currently serving as the VP and Head of ITSM at NETS. With over 17 years of experience in software configuration management, incident resolution, and service delivery, they have successfully led diverse teams and critical operations at prominent companies such as Visa Worldwide Pte Ltd and Bank of America. Soumik's expertise extends to managing high-impact changes, optimizing processes, and driving risk mitigation strategies. They hold a degree from Jawaharlal Nehru Technological University and are passionate about continuous learning in the IT field.
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