Andreas Hess is a Program Manager at NETSCOUT, where they are responsible for the deployment of projects and ongoing service for assigned customers in Europe. They previously worked as a Service Manager at Tektronix, overseeing project deployment and customer management from 2002 to 2015, and held the role of Customer Service Manager Europe at Alcatel/DSC from 1994 to 2002. Earlier in their career, Andreas was a Test Engineer at both Ericsson and HBM, Inc., focusing on GSM mobile systems and test tool development, respectively. They earned a degree in Business Economics from IWW FernUniversität Hagen and a Dipl. Ing. in Communication Engineering from Fachhochschule Darmstadt.
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