Dan J

Dan J is an experienced Service Delivery Engineer at NETSCOUT, a position held since August 2021. Prior to this role, Dan served as a telephone operations engineer at Charter Communications from December 2016 to July 2021, and worked as an operations engineer at both West Corporation and Level 3 Communications. Dan's extensive career began at tw telecom, inc., where responsibilities included maintaining VoIP networks and providing Tier 3 support. Other significant roles included maintenance network analyst and senior technician focused on switch software and hardware for various telecommunications equipment. Dan's foundation in the technical field was established during service as an engineer equipment mechanic in the United States Marine Corps, from which Dan received an honorable discharge.