Heidi Edgar

Heidi Edgar has over two decades of experience in product operations and management, currently serving as the Director of Product Operations at NETSCOUT since October 2003. In this role, Heidi drives cross-functional initiatives that align product operations with corporate strategy, focusing on enhancing the idea-to-cash process and standardizing product attributes across multiple platforms. Previous roles at NETSCOUT include Senior Manager of Product Operations and Pricing and Product and Program Manager, where Heidi ensured accurate SKU data and managed product life cycles to optimize revenue. Earlier experience includes a position as a Program Manager at Network General, where Heidi led teams to develop innovative network solutions, and as a Software Engineer at Sprint, where software for order entry was designed and developed. Heidi holds an MBA in Information Technology from The University of Dallas and a BA in Education with a focus on Mathematics from John Carroll University.