Mark Edmeades is a Consultant Technical Support Engineer at NETSCOUT, bringing over 20 years of IT experience in infrastructure support, project management, and software release management. They have specialized in Unix/Linux support, Oracle, VoIP, and enterprise network monitoring, and have successfully led projects such as migrating email systems to Azure. They previously held roles at companies such as Trader Media Group, Symbol Technologies, and Tektronix, where they provided technical consultancy, support, and implementation for various software and networking solutions. Mark's extensive background includes managing telecom OSS systems and developing strategies to enhance customer satisfaction.
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