Philip D. has over 25 years of experience in technical support management, currently serving as Senior Manager of Technical Support at NETSCOUT since July 2015. Prior to this role, Philip D. held the position of Senior Manager of Technical Support at Fluke Networks from May 2000 to July 2015. Philip D. holds a Master of Science in Management Information Systems from The Johns Hopkins University, obtained between 1996 and 1998, and a Bachelor of Science in Electrical and Electronics Engineering from Virginia Tech, earned from 1987 to 1992.
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