Rob Hearne is a seasoned consultant and knowledge engineer with extensive experience in the telecommunications industry. Currently at NETSCOUT since September 2012, Rob advocates for the value of knowledge management aligned with strategic goals, manages the deployment of big data applications for mobile service providers, and collaborates with product line management to ensure service readiness. Prior to NETSCOUT, Rob held various significant roles at Telefónica Ireland from 2002 to 2012, focusing on performance analytics, capacity management, and network optimization within the Packet Core Network. Rob's career began at Esat Digifone as a Service Management Engineer, providing 2nd line support for mobile telecom networks. Educational qualifications include a Master's Degree in Technology & Innovation Management from Technological University Dublin, a Diploma in Project Management from Dublin Business School, and a Higher Diploma in Electronics Engineering from Cardiff University School of Engineering.
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